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Apex Technology Blog

Apex Technology has been serving the Carolinas since 1998, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Are You a Tech Support Roadblock?

Are You a Tech Support Roadblock?

This goes out to all the business owners, managers, department heads, and other leaders in the workplace who have to field user complaints and issues.

Being in this position can be hard, because you often have to say no. No, we can’t change the timeline or increase the budget for this project. No, we can’t do XYZ that way because it would break compliance. No, we can’t get new hardware/software in until we get it approved in the budget. Repeat ad nauseam.

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Why You Might Want to Encourage a Digital Detox for Your Team

Why You Might Want to Encourage a Digital Detox for Your Team

Chances are, your and your employees’ lives are fully permeated with technology, from the very start of the day to the moment you close your eyes to sleep in the evening. That’s just how the world works nowadays, but there is evidence that this permeation of tech can have some adverse effects on us all. That’s why, as odd as it may sound coming from an IT provider, you may want to occasionally take a moment to step away from technology.

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Your Team’s Experience at Work Matters, and IT Can Help Improve It

Your Team’s Experience at Work Matters, and IT Can Help Improve It

When you consider your business’ investments, you probably think about things like the hardware your team uses and the software this hardware supports. You might think about the furniture you’ve purchased to outfit your office. However, one often overlooked—but incredibly important—element that needs some level of investment is your employee satisfaction.

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The Pitfalls of Procrastination: How to Beat It, in the Long Term

The Pitfalls of Procrastination: How to Beat It, in the Long Term

Over the past several weeks, we’ve been picking apart procrastination as a concept and how it tends to manifest. To wrap up our discussion, we wanted to share a few ways that you might be able to greatly reduce your and your team’s tendencies to procrastinate so that more can be accomplished.

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The Pitfalls of Procrastination: How to Beat It, in the Short-Term

The Pitfalls of Procrastination: How to Beat It, in the Short-Term

We’ve been examining the concept and phenomenon known as procrastination in recent weeks, touching on why we do it and how it often manifests itself in business processes. For our final few parts, we’ll be focusing on how you can stop procrastinating by utilizing both quicker, short-term tactics and long-term, sustained changes. Let’s start with some short-term tactics.

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The Pitfalls of Procrastination: What Kind of Procrastinator are You?

The Pitfalls of Procrastination: What Kind of Procrastinator are You?

We recently started to pick apart the concept of procrastination as a means of understanding it better, and potentially, getting better at not doing it. Last time, we touched on a few ways that procrastination can potentially manifest, so it only made sense to us that we would continue pulling that thread and try to help you identify how you tend to procrastinate more specifically.

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The Pitfalls of Procrastination: What is It, and Why Do We Do It?

The Pitfalls of Procrastination: What is It, and Why Do We Do It?

“Never put off until tomorrow what you can do today.” It’s timeless advice, as well as some of the easiest and most tempting advice to ignore. Procrastination is one of those things that we all assume we understand, but we wanted to take a bit of time to explore it in greater detail…and figure out how we can all work to resist it.

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What Does Effective Security Training Involve Nowadays?

What Does Effective Security Training Involve Nowadays?

One major aspect of your business’ security is how well your team is trained to preserve it. Let’s go over some of the aspects that you need to be sure you address as you educate your team.

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The Metaverse Has Introduced a Complicated Question About Identity

The Metaverse Has Introduced a Complicated Question About Identity

Who are you? While it’s a question that’s been asked in all contexts with all levels of metaphysicality attached—from asking someone their name to prompting someone to follow a path of spiritual self-discovery—the growth of the metaverse once again urges us to ask it in a more literal way. When accessing a conglomeration of various services and platforms, how many identities will each user need to juggle?

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Technology Gives You Near-Ubiquitous Access to Employees. Here’s Why You Shouldn’t Use It

Technology Gives You Near-Ubiquitous Access to Employees. Here’s Why You Shouldn’t Use It

Have you ever gotten a message that just makes your heart sink in your chest? Like, your dread piques the moment you see it? Chances are pretty good that your team members feel that way whenever you send them a particular message, particularly during certain times. Let’s consider why this may be the case, and how you can better manage your communications to more effectively communicate with your team.

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Are You Sharing Your Employees with Another Employer?

Are You Sharing Your Employees with Another Employer?

How many of your employees do you think hold a second job? This isn’t a particularly outlandish concept, but one thing that has come about as a result of the COVID-19 pandemic and its surge of remote work is that some employees hold two jobs at the same time, and not in the way that you might expect.

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3 Cybersecurity Statistics to Help Inform Your Business’ Safeguards

3 Cybersecurity Statistics to Help Inform Your Business’ Safeguards

When it comes to your business’ cybersecurity, it can be too tempting to operate under the assumption that the few cybersecurity events you hear about on the news are all that happen. Unfortunately, this is far from actual fact. Let’s review some of the statistics that might change your impressions, especially if you hold the aforementioned assumption.

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Remote Operations Need to Succeed Before Hybrid Can Work

Remote Operations Need to Succeed Before Hybrid Can Work

Whether we like it or not, remote work is not going anywhere, and now that employees have gotten a taste of what it feels like to work remotely, more are eager to do so than ever before. Unfortunately, the reality is that employers are eventually going to want their employees to return to the office in at least some capacity. How can employers do this without upsetting employees too much? The answer lies in a hybrid work environment.

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While You Still Need to Protect Yourself from Them, Hackers are Often Victims Themselves

While You Still Need to Protect Yourself from Them, Hackers are Often Victims Themselves

Due to the almost faceless nature of many cybercrime acts, it can be easy to see them as nothing more than the acts themselves, which is of course not true in the slightest. Behind these attacks are people, and where people performing illegal acts are concerned, there will always be concerns about other criminal acts which perpetuate the ones at the surface.

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Sova, the Android Banking Malware, is Back and Worse than Before

Sova, the Android Banking Malware, is Back and Worse than Before

Even if mobile malware doesn’t have nearly as much of a presence in the cyber threat landscape as other major threats like ransomware variants, it is still just as dangerous under the right circumstances. An Android banking malware called Sova, for example, has returned with a vengeance with additional features to make users’ lives miserable.

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Are You Alienating Employees By Forcing Them Back to the Office?

Are You Alienating Employees By Forcing Them Back to the Office?

Look, we get it: remote work has become a bit of a topic of contention lately. While employees have been relishing the benefits that remote work offers them, many employers have been doing everything they can to bring their workforce back into the workplace.

Now, it wouldn’t be unfair for you to assume that we would push remote work as a managed service provider because we just so happen to assist businesses in managing it as a part of our services. This is true enough…but we aren’t the only ones with an opinion on the topic.

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Debunking the Myth of Quiet Quitting (and Why It Might Be Confusing)

Debunking the Myth of Quiet Quitting (and Why It Might Be Confusing)

Quiet quitting…it’s a buzzword that many might misunderstand that has seen increasing virality on social media. Let’s take a few moments to honestly evaluate what quiet quitting really means, and what it means for your business.

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Could MFA’s Challenges Potentially Be Fixed?

Could MFA’s Challenges Potentially Be Fixed?

User authentication is a critical security feature for a business, specifically because it helps to minimize a significant threat to your business. This is why we’re so adamant that you should require multi-factor authentication wherever it is available… but is a better way to authenticate your users on the horizon?

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What are You Doing for Your Employees’ Health in the Office?

What are You Doing for Your Employees’ Health in the Office?

The past few years have made many people understandably antsy about their health and spending extended amounts of time around other people—which can make coming into the office a very, very stressful experience for some. How can you make your office a healthier place so your team can feel a little more secure as they work?

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Are Your Collaboration Tools Actually Isolating Your Employees?

Are Your Collaboration Tools Actually Isolating Your Employees?

Many businesses were very suddenly introduced to the capabilities of modern collaboration tools, as… circumstances forced them to either go remote or cease operations for an unknown amount of time. However, while collaboration tools were suddenly a requisite for work, could these tools now be responsible for isolating your team members from one another?

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Apex Technology
18335 Old Statesville Rd. Suite K
Cornelius, North Carolina 28031

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