What is Endpoint Detection and Response?

Fittingly, EDR is a tool we use to monitor the devices your end users use. By continuously monitoring your workstations and mobile devices, EDR helps us detect and mitigate cyberthreats such as ransomware and malware.

Where EDR differs from more traditional antivirus options is in how it identifies the issues. While an antivirus simply references a list of known malicious or problematic files, EDR tracks a file’s behavior in real time to determine whether or not it is suspicious. Because of this shift, hackers can be detected much faster, and the overall impact of an attack can be minimized.

Trust Our Managed Oversight to Minimize Operational Risk

As you might anticipate, properly managing an EDR platform requires a team to be constantly vigilant and possess specialized expertise. By entrusting us, you can avoid false alarms: our Security Operations Center automates response measures to maintain your security, all without pulling your employees away from their normal tasks.

How to Maintain Operational Security Across Your Endpoints

Proper security depends equally on habitual discipline and the right software being in place. In our professional opinion, the following behaviors are best for your efficient use of EDR:

• Strict access controls - All workstations should have administrative privilege limits to help prevent unauthorized software from being installed or used.
• Device updates - Standardize the implementation of updates and patches to protect your operating systems and applications within a few days of security updates being released.
• Employee training - Your team needs to know how to identify and report suspected phishing attempts so any attacks that slip past your EDR systems are mitigated.

We Can (and Will) Help!

Protecting your business is a multifaceted process. We’ll be your strategic partner, standing by your side and responding to all threats we detect. Schedule a security evaluation with us by calling (704) 895-0010 to determine how our services can help protect your business.